About Us
“I got into this business to help people. I try to keep that in mind each and every day.” – Mark Larson, owner of Clean Response.
We understand the importance of quickly and thoroughly restoring your property after a water or fire loss, and we have built a reputation in the Minneapolis and Saint Paul area for our best-in-class 24/7 one-hour response time, our unrivaled field leaders, and our consistent communication throughout a project.
Clean Response has proudly served Commercial and Multi-Family clients in the Twin Cities for close to 30 years. We are one of the Midwest’s premier independently owned, non-franchised restoration companies. We truly work for our clients rather than corporate shareholders, and as a result we can offer more elevated service and transparency.
Our team is highly experienced in handling various losses, from minor water damage to extensive fire restoration. We use advanced technology and techniques to restore properties efficiently, minimizing downtime and ensuring your residents can return to their homes as soon as possible.
Our History
Since 1998, Clean Response has been the call people make on their worst day.
When water floods a building, fire tears through a property, or an environmental hazard shuts down operations, our teams show up fast and get to work.
In 2021, we moved into a 25,000 square foot facility in Eagan, MN, giving us the space and resources to take on bigger challenges. We launched a state-of-the-art Contents division that restores belongings damaged by fire, so people keep more of what matters to them. In 2023, we opened our second location in the Fargo-Moorhead area, bringing the same rapid response to more communities across the region.
Our mission hasn’t changed in close to 30 years: help people and businesses recover from loss and get back to normal. We’re proud of the work we do and the communities we serve.
Our Core Values The foundation for everything we do.
Integrity
We do the right thing, even when no one is watching, and face challenges with honesty and respect.
Quality Work
We own every job and balance urgency with a finished product that meets or exceeds expectations.
Compassion
We care about our customers and each other, and we act to help when it matters most.
How We Lead The expectations we hold ourselves to every day.
Team
Team comes first. We solve problems together and don’t shy away from hard conversations.
Customer Focus
We listen, tailor our services to each client’s needs, and show empathy in their time of need.
Collaboration
We work across departments and with partners to reach shared goals and win-win outcomes.
Accountability
We hold ourselves and each other accountable, and we own our mistakes.
Leadership and Estimators
Leadership
